JSG Oceana - FREQUENTLY ASKED QUESTIONS

What is the difference between Borosilicate Glass and Soda Lime Glass?
The most common type of glass sink and the cheapest to make is soda-lime glass.  Soda-lime is among the highest expansion ratio of any glass giving it poor resistance to high and sudden temperature changes.  Additionally, soda-lime glass has only fair resistance to chemical corrosives.  Tempering can improve the temperature and impact resistance of soda-lime if the glass is true tempered.  Glass products made in foreign countries may not be tempered properly causing the product to become brittle and subject to cracking or chipping.  All JSG Oceana sinks and tile are made of Hard Roc glass, a unique formulation of borosilicate glass created by Jeannette Specialty Glass.  Borosilicate glass has high resistance to sudden temperature changes.  In fact, borosilicate is the glass of choice for refrigerator shelving to oven cookware.  JSG Oceana sinks and tile can withstand repeated temperature changes between 0º and 212º F without damage.  Unlike soft soda-lime glass, borosilicate glass is highly resistant to chemical corrosives and can be cleaned with any commonly used household or commercial strength product.  JSG Oceana glass therefore will not become cloudy or rust marked over time.

If Borosilicate Glass is more expensive to use, then why is Soda-Lime so much more expensive?
Aside from the complex artistic enhancements that can be applied to either soda-lime or borosilicate glass, the key difference is in the ability to manufacture in volume.  Borosilicate glass is molten to a very high temperature, poured into a mold and then pressed.  This process allows a high volume of production.  Soda-lime glass is heated and bent, which allows only a fraction of the production output.  Increased volume allows JSG Oceana to offer a higher quality glass product at a more reasonable price.

What are the small particles inside of my JSG Oceana sink?
JSG Oceana sinks are made from a borosilicate glass.  Crystallized glass is part of the natural art process of borosilicate glass production and a common contribution to the aesthetic value of JSG Oceana sinks.  JSG Oceana sinks are made using free flow hand process.  Slight variations including crystalline material and bubbles are common contributions to the aesthetic value of the sink.

Are all JSG Oceana glass sinks transparent?
Crystal, Crystal Reflections, Champagne Gold, Sea Green, Black Nickel, Gold Reflections, Green Reflections & Red Reflections have varying degrees of transparency.  Depending on how closely items are stored below the sink, those items as well as faucet and drain plumbing below the countertop or vanity may be seen to some extent.  These glass colors allow light to shine through if the purchaser wishes to place lighting under the cabinet.
Steel Gray, Slate Blue Reflections, Pewter, Pearl, Blue Reflections, Copper, 24K Gold & Platinum go through an additional color process that transforms the JSG Oceana base colorations to create these color options.  This additional process results a non-transparent sink.  Using under-sink lighting with these colorations is not recommended.

Why is there a color variation within the same size and color sink?
JSG Oceana Hard Roc glass formulation is an art.  The coloration is hand applied giving each piece a distinct uniqueness that will compliment any decor and magnify the beauty of its environment.  Variation of color is most pronounced in Blue Reflections and Gold Reflections.  When multiple sinks of the same colorations are ordered at the same time, every effort is made to choose sinks of similar coloring.  Exact coloration match is not guaranteed.

Is the color painted on the sink?
No.  JSG Oceana glass is a liquid borosilicate glass formulation.  The colorations are hand applied to the molten glass at very high temperature, which fuses the color into the glass.  The color will not chip or peel off.

Is hardware included for installing JSG Oceana undermount sinks?
Hardware for the installation of an undermount sink is not included, because the type of hardware required (nails or screws) is dependent upon the countertop material (i.e. wood, granite, marble, etc.).  Your installer will determine the hardware needed for installation, which can be purchased purchased at any hardware store.  JSG Oceana glass undermount sinks are usually installed with L-brackets and the appropriate screws/nails.

Does any brand of faucet and drain fit JSG Oceana glass lavatory sinks?
JSG Oceana glass kitchen sinks accommodate any standard kitchen sink drain (basket strainer or disposal type).
JSG Oceana offers only soft touch pop-up and grid lavatory drains for use with their non-overflow bathroom sinks.  If you wish to purchase a JSG Oceana sink with an overflow hole, you will need to buy another brand faucet/drain assembly (most faucets come with a drain assembly for use with overflow sinks).  Please note the following information:

• JSG Oceana lavatory sink drain openings are 1.75 inches in diameter.
• JSG Oceana Drop-In and Undermount sinks require a drain flange no wider than 2.11 inches.
• JSG Oceana Vessel sinks require a drain flange no wider than 2.48 inches.
• The drain tailpiece needs to be 1.25 inches OD.
• Unless the drain meets the specs above, Bayshore Home suggests a using a faucet with drain assembly that does not have a rod at the spout to open and close the drain.

Can I get a sink template before receiving my JSG Oceana undermount or drop-in sink?
JSG Oceana requires the sink to be in possession with the template before cutting the sink and/or faucet hole openings in the countertop.  If a customer insists on having a template before the sink is delivered, JSG Oceana requires a signed waiver.  Templates are only a guide.  For undermount sinks, the template allows for an overhang of approximately 1/2".  If a lesser overhang or no overhang is preferred, the sink itself can used as a template.